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Brother Beard Company – Terms & Conditions
Effective as of May 5, 2025
Welcome to Brother Beard Company. By accessing or purchasing from our website, you agree to the following terms and conditions. We’ve written these to set clear expectations and ensure mutual respect between our company and our customers.
1. Product Use & Safety
Our grooming products are formulated for external use only. Please review the ingredient list before use. If you have sensitive skin or allergies, test a small area first or consult with a healthcare professional. Brother Beard Company is not responsible for individual allergic reactions or misuse of products.
2. Orders & Payment
All prices are listed in U.S. dollars. Payment is due at the time of order. We accept all major credit cards and secure digital payments.
3. Shipping & Delivery
We aim to process and ship orders within 2–3 business days. Shipping times may vary based on location and carrier. Brother Beard Company is not responsible for delays caused by postal services or incorrect shipping information provided by the customer.
Please note: We currently ship only within the Continental United States.
4. Returns & Refunds
Please refer to our Return & Refund Policy for full details. We accept returns on unopened items within 30 days. Used personal care products are non-refundable, but customer satisfaction is important to us—please contact us if you're not happy with your order.
5. Intellectual Property
All content on this site—including product descriptions, photos, logos, and branding—is the property of Brother Beard Company and may not be copied or used without permission.
6. Privacy & Data Protection
We respect your privacy. Personal information collected during checkout is used solely to fulfill your order and will never be sold or shared. For full details, please view our Privacy Policy.
7. Limitation of Liability
Brother Beard Company is not liable for any direct, indirect, or incidental damages resulting from the use or misuse of our products or website. By purchasing, you agree to use our products responsibly and at your own discretion.
8. Updates to Terms
We may update these Terms & Conditions from time to time. Continued use of our website implies acceptance of any changes.
Contact Us
If you have questions about our terms, email us at: contact@brotherbeardcompany.com
Brother Beard Company – Return & Refund Policy
Effective as of May 5, 2025
At Brother Beard Company, your satisfaction matters. We stand behind the quality of our handcrafted beard care products and want you to feel confident in every purchase. If something isn’t right, we’re here to help.
RETURNS
We accept returns on unused and unopened products within 30 days of delivery. The item must be returned in its original condition and packaging.
To initiate a return, please email us at:
contact@brotherbeardcompany.com
Include your order number and the reason for the return.
Customers are responsible for return shipping unless the return is due to an error on our part (such as receiving the wrong item or a damaged product).
REFUNDS
After we receive and inspect your return, we will notify you of the refund status.
If approved, a refund will be issued to your original payment method within 5 to 7 business days.
Please note: Due to the nature of personal care items, we cannot offer refunds on used products.
However, if you're not satisfied after trying a product, contact us—we’ll do our best to make it right.
DAMAGED OR INCORRECT ORDERS
If your item arrives damaged or you receive the wrong product, contact us within 7 days of delivery.
Email: contact@brotherbeardcompany.com
Include a photo and description of the issue. We’ll send a replacement, credit, or refund as needed.
WE’RE HERE FOR YOU
Thank you for choosing Brother Beard Company. If you have questions about your order or need help with a return, don’t hesitate to reach out.
Email: contact@brotherbeardcompany.com
Copyright © 2025 Brother Beard Company - All Rights Reserved.
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